Product Lifecycle & Process Re-engineering
From customer insight to delivered product.
- Personas
- Vision & strategy
- Roadmaps
- Backlog prioritization
- End-to-end delivery
We help leaders and teams adopt modern ways of working through Waterfall, Agile, Kanban and Scrum, drawing on decades of hands-on delivery across various industries.










We help leaders and teams transform their organizations by applying execution models grounded in lean management and agile delivery principles. Our approach is backed by extensive hands-on experience implementing digital transformations across both technology and business domains in a wide range of industries.
Execution models grounded in lean management and agile delivery, backed by hands-on digital transformation experience across technology and business.
From customer insight to delivered product.
Modern ways of working that let you adapt quickly.
See where work gets stuck, then fix it.
We work alongside your teams from first look to finish line.
Put AI to work across planning, delivery and reporting.
Master Kanban through action, not theory. Our interactive board game drops your teams into a fast-paced simulation where they experience flow, manage work in progress and uncover bottlenecks in real time.
What clients and course participants say about working and learning with us.
Joanna is an outstanding facilitator and Agile educator. Her sessions, whether with leadership teams or delivery teams, are consistently engaging, insightful and impactful. She tailors her delivery to the audience, striking the perfect balance between strategic insight and practical application.
Participants leave with both clarity and confidence in applying Agile practices. I would highly recommend her for any training or facilitation engagement.
A very good instructor. He explains the material clearly, with many examples, and uses class time very efficiently. His expertise in the field is very valuable, and he is quick and helpful when replying to emails.
Having worn a Project Management Centre of Excellence hat responsible for building capability at CIBC, I looked for training that would provide value and the competency lift I needed to demonstrate. It was important for me to secure relevant instructional content, tools and templates, with guidance and support to build on the best practices and work standards we had established.
Joanna is an outstanding delivery lead who brings diplomacy, transparency and a thoughtful approach to every challenge. She leads with collaboration and trust, encouraging autonomy while giving the team the guidance and support it needs to succeed.
Her communication style brings clarity and confidence, helping everyone stay focused on shared goals.
I am thoroughly enjoying this course and the content. Constantin is very enthusiastic and engaging, and makes class fun and interesting. Thank you, Constantin!
Joanna is a strong, fearless leader. She is very supportive of her team, never loses sight of the big picture, and pushes her team to reach new levels. A breath of fresh air in a tough, siloed environment.
The instructor's dedication and passion for the course are truly inspiring. He is committed to making sure every student fully grasps the material, and regularly stays after each lecture to answer questions, a real sign of his care for his students' success.
We don't teach theory from the sidelines. Everything we coach, train and consult on comes from years of leading delivery inside large organizations.
Senior delivery and leadership roles at Scotiabank, BMO, Bell Canada, OpenText, Vodafone and more.
Lead Instructors at the University of Toronto since 2009.
Executive and team coaching through multi-year transformations.
Co-founders of Kanban Canada, published authors and conference speakers.

For more than fifteen years, Joanna and Constantin have designed and taught project management, Agile and leadership courses for working professionals at the University of Toronto School of Continuing Studies.
2022 Excellence in Teaching Award →
A practical guide to modern product ownership. Gen P shows product owners and their teams how to put the customer at the centre of every decision, and how organizations can empower them to do it.
Joanna helps organizations accelerate outcomes through modern ways of working. She guides leaders and teams through complex change, including operating model redesign, product development, Agile/Lean delivery and capability building, across financial services, technology, oil and gas, education and broadcasting.
Since 2019 she has advised large and mid-sized organizations on process improvement, agile transformation and product development, leading multi-year initiatives in technology innovation, business optimization, mergers and acquisitions, and PMO/Agile Delivery Office design.
Her background includes senior roles at Scotiabank (10 years, Director), Investors Group (3 years, VP), BMO (3 years, Executive Consultant), SiriusXM (Delivery Consultant) and FGF Brands (Executive Coach, Trainer and Advisor).
A Lead Instructor at the University of Toronto School of Continuing Studies since 2009 and winner of its 2022 Excellence in Teaching Award, Joanna is also co-author of the bestselling Gen P, co-founder of Kanban Canada, and a regular speaker at industry events.






Constantin brings more than 25 years of experience in Agile practices and technology (data and digital streaming), and 19 years of teaching. He helps organizations adopt Agile practices and drive digital transformation, combining deep technical knowledge with real-world insight from large international organizations.
He led Agile transformation at OpenText, integrating Kanban and Scrum across multiple teams, and implemented both Waterfall and Agile delivery at Bell Canada. Earlier he held senior project management roles at Rogers Business Solutions and supported enterprise customers across Europe with Vodafone and Logimax-Temenos.
A Lead Instructor at the University of Toronto School of Continuing Studies since 2009, he teaches project management, Agile delivery and technology leadership. He co-founded Kanban Canada in 2016 and serves on its Board of Directors.












Tell us about your training or transformation goals, and we'll get back to you promptly.
office@jcglobal.ca